Privacy Policy
Privacy & Cookies Policy
Introduction
The protection of your data is very important to us, and your name and other information about you will be used as described in the Privacy Policy. We will collect information as necessary or if such information is directly related to your transactions through the store. We will retain your data as required by law or use it for the purposes for which it was collected. We are not interested in any personal information of a specific person, but personal information is collected from those wishing to use the “Sinbado” store or related web pages and services. Once you provide us with your personal information, you have authorized us to process this information in accordance with the terms of the Privacy Policy. You can browse the site without the need to provide personal details about yourself. During your visit and browsing of the store, your identity remains anonymous and cannot be revealed unless you have an account in the store and log in using your username and password.
(1) Personal data we collect
1.1. Account details
We collect the data provided by the customer to register his account in the store, which includes (first name, last name, email, country selection, and mobile number). After you have registered on the Sinbado Store, you should not post any personal information (including any financial information) on any part of the Store. In addition, your posting of any of your personal information on any part of the Sinbado store may be considered a violation of this policy, which may cause action to be taken against your membership in the store.
2.1. Purchase orders
We may need to collect your information if you want to place an order to purchase a product from the Sinbado store. We collect, store, and process data necessary to follow up on your purchase from our store, to secure any potential claims that may appear later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile phone number, fax number, payment details, payment card details or bank account details
3.1. payment data
The information of your operations and activities will be recorded in the Sinbado store, whether it is a purchase, withdrawal of funds, deposit of funds, or other activities related to your operations in the store, and this transaction information is used only in connection with the transactions that you make on the site and for any other reasons. The store provides an electronic payment gateway, and we contract with an electronic payment service provider to provide the service through the store, and you authorize us to deal with the payment service provider on your behalf. We collect the payment data that the customer provided to us through the store to pay for the products electronically through us, which may include (cash on receipt, Visa, MasterCard, KNET).
4.1. shipping data
The Sinbado store provides a service for shipping local orders through shipping companies approved by us, and therefore we may provide the shipping company with some data about you for the purposes of product delivery. You undertake not to provide any personal data that is not required by the shipping company, and any data that you provide is at your own risk.
5.1. retrieval data
The customer can request to return the product by informing the customer service center whose means of communication are shown through the Contact Us page, or through the My Account page by selecting the “My Requests” option and then clicking on “Return”. The customer must fill out the product return form, which includes: (name, email, mobile number, order number, order date, product name, product type, quantity, reason for return, whether the product has been opened or not, any other details or defects in the product ).
6.1. Content
We collect the data you provide to us to report comments or problems that violate the terms and policies of the Sinbado Store. The user provides us with the content of the messages that he sends to the store to inquire about the content of the services or order a purchase from the store. The customer provides us with the content of messages and comments through the store at his own risk.
7.1. Contact Data
We allow the user to communicate with the store, and in this case, the customer provides us with the following information (name, e-mail, message subject, message content). The customer also provides us with his contact number and data, when he contacts us through the store, whether through the store, by e-mail, or by phone. We collect the data that you provide to us while communicating with us to inquire about any of our services or to face problems with your use of the store.
(2) Geographical location
Sometimes the user may be asked to agree to determine the user’s geographic location in order to take advantage of some of the services offered through the store.
(3) External Links
1.3. The store may include links to other sites on the Internet or advertisements from other sites, and we are not responsible for the methods of data collection by those sites. You can view the privacy policies and contents of those sites.
2.3. By using or visiting links or visiting advertising content, you know that the terms and policies of third parties that are not under our control will apply to you.
(4) Data collected automatically
The Sinbado Store collects some data about users, which does not identify the user or his contact data, and this data is collected automatically, which includes (for example, data on devices used in communication operations, connection time, duration, connection location, IP address, pages that are visited, categories of ads targeted by the user).
(5) Cookies (Cookie Policy)
The Sinbado store adopts “cookies” technology, which are small files that are stored on the hard drive of your computer. When you visit specific web pages of our online store, cookies identify your browser through a unique and random number without revealing any personal information.
A testicle related to you. Cookies help us to improve your experience of using the store and to know which sections of our store get the most visits.
(6) Data retention period
1.6. We keep the data for as long as required by the nature of the transaction.
2.6. We keep your account data throughout the period of your use of the Sinbado Store, and it is not deleted except upon your express request.
3.6. We keep the data for any period specified by the laws in force in the State of Kuwait.
(7) Information protection
1.7. We take appropriate and appropriate procedures and measures to keep user information that we have in a secure manner that guarantees protection from loss, unauthorized access, misuse, or unauthorized modification and disclosure.
2.7. The data provided by you will never be sold to any third party for the purpose of marketing it for our own benefit without obtaining your prior and written consent unless this is done on the basis that it is within collective data used for statistical purposes and research without including any data that can be used to identify you.
3.7. Sinbado Store will not sell or rent any of the information that you provided to us or allow others to use it in violation of the provisions of this policy, and the disclosure of your data is limited to what we have explained to you in this policy and its purposes.
(8) Scope of use of the data
The use of the data that you provide to us in the Sinbado store is limited to the following:
1.8. We use some of your data to create profiles and enable you to take advantage of the full services offered by the Sinbado Store.
2.8. Improving your use of the service, (for example: providing a proposal for useful names for you according to your geographical location).
3.8. Communicate with you regarding Sinbado Store services.
4.8. We use some of your data to enable us to process your requests and to provide you with services and information displayed on our store that you request.
5.8. We use some of your data to enable you to pay through the store.
6.8. We use some of your data to manage your account with us and to verify the financial transactions you make online.
7.8. We use some of your data to enable you to submit shipping, return, and exchange requests through the store.
8.8. We use some of your data to enable you to post comments through the store.
9.8. We use some of your data for the purposes of authenticating and verifying your possession of the contact information you have provided.
10.8. We use some of your data to communicate with you about any obstacles encountered in placing purchase orders through the store or facing communication processes between you and the store or between you and the shipping company.
11.8. We use some of your data to process electronic payments related to returns or exchanges.
12.8. We use some of your data to enable you to contact us and provide responses to inquiries you have made to us through the store.
13.8. We use some of your data to personalize content and ads to you through the store.
14.8. We use some of your data to recommend ads and products that we think will be of interest to you.
15.8. We use some of your data for statistical and internal store business purposes.
16.8. We use some of your data for purposes of law enforcement or public authority decisions.
17.8. We use some of your data in audits of downloading data from the site, identifying site visitors, developing site page designs and/or content, and assigning them to users.
18.8. We use some of your data for the purposes of monitoring behavior and collecting aggregate data for improvement, to achieve the communication process and provide you with responses and solutions in the event that you contact us for the purposes of submitting various complaints, and for the overall improvement of the Sinbado store without identifying your personal identity.
19.8. We use some of your data to implement the User Agreement, and to implement the provisions and requirements of the applicable security, judicial, and government agencies and the applicable systems store.
20.8. We use some of your data as set out in this Privacy Policy.
21.8. We use your data for any other reasons after obtaining your express or implied consent.
(9) Disclosure
Sinbado Store will not disclose or share user information with any third parties without legitimate reasons, with the exception of:
1.9. If this is required by the law or a court decision, or when we believe in good faith that such a procedure will be required or desirable as required by the law, or to defend or protect the property rights of this store or the parties or individuals who benefit from it.
2.9. The disclosure is necessary or required by any governmental, regulatory, legislative, or tax authority or to comply with the rules of any relevant stock market or the Central Bank of Kuwait or under any applicable and applicable laws or regulations.
3.9. Companies that work to develop and improve the Sinbado store are bound by the terms of this privacy policy.
4.9. Companies that provide us with electronic payment services or banks for the purposes of verifying and confirming the payment process.
(10) Reviewing, amending, or correcting personal data
Any user who provides the store with his personal information has the right to review, modify or correct it. The user can amend his personal information through the store, and he can also request to amend his personal information by sending a message to the e-mail or phone number indicated in Clause (14).
(11) Consent
Your use of the Sinbado store means your acceptance of this privacy policy and the terms and conditions that govern the store. If you do not agree to this policy, you must refrain from using any of the services provided through the store without any responsibility for the Sinbado store.
(12) Amendments
Sinbado Store has the discretion to update this privacy policy at any time, and we will update the date (date of issue) at the top of this document, so we invite you to visit this page periodically.
(13) User’s responsibility to protect information and privacy
13.1. We take appropriate and appropriate procedures and measures to keep the user information that we have in a secure manner that guarantees protection from loss, unauthorized access, or abuse.
Unauthorized use, modification, or disclosure.
13.2. when we need any data about you; We will ask you to submit it of your own free will. This information will help us to contact you and carry out your requests wherever possible.
Contact Us
We’d love to hear from you! Whether you have a question, feedback, or need assistance, our team at SaleemX is here to help. Reach out to us through any of the following channels:
Email: info@saleemX.com
Phone: 22092091
WhatsApp: 92211685
You can also connect with us on social media:
- TikTok
Thank you for trusting SlimX with your personal information. We are committed to protecting your privacy while providing you with the best and highest quality Turkish health products carefully selected for you.
